Terms and Conditions

1. General Information

  • 1.1. RentGo Seychelles is a local-focused car rental service operating in Seychelles in cooperation with local partners.
  • 1.2. All bookings are subject to vehicle availability and confirmation by our staff or our local partners.
  • 1.3. By using our services, you confirm that you meet the driver and age requirements set out in these Terms and in your rental agreement.

2. Booking and Payment

  • 2.1. Reservations can be made via our Website, email, phone, or messaging apps indicated in your booking.
  • 2.2. Many of our offers operate on a no deposit / low deposit, no credit card required model. Payment can often be made by debit card or cash on arrival, depending on the specific offer and supplier.
  • 2.3. Prices generally include local taxes, a standard mileage allowance, and basic insurance as required by local law, unless otherwise stated.
  • 2.4. Optional extras (child seat, GPS, additional driver, full cover) may be added at an extra daily cost as shown in the offer or at pickup.

3. Driver Requirements

  • 3.1. Drivers must meet the minimum age stated in the offer (for example, 21–25 years depending on vehicle category).
  • 3.2. A valid driving license must be presented at pickup. Some licences may require an International Driving Permit (IDP) according to local rules.
  • 3.3. Drivers must have held a license for at least 1–3 years, depending on the vehicle category and supplier policy.
  • 3.4. Additional drivers must be declared at the time of booking or at pickup and may be subject to a daily fee.

4. Insurance and Liability

  • 4.1. All rentals include basic third-party liability insurance in accordance with applicable Seychelles law.
  • 4.2. Full cover insurance or excess reduction may be available to reduce or eliminate financial responsibility for damages, subject to the terms of the policy.
  • 4.3. Insurance does not cover negligence, driving under the influence, use on prohibited or unsuitable roads, or driving by unauthorized persons.
  • 4.4. Damage to tires, glass, interior, roof, or the underbody may not be included in standard coverage; please check the details when booking and at pickup.

5. Vehicle Use

  • 5.1. Vehicles must be used in compliance with Seychelles traffic laws and the supplier’s rental conditions.
  • 5.2. The vehicle may only be driven by the driver(s) listed on the rental agreement.
  • 5.3. Off-road driving or use on unpaved or unsuitable roads is not allowed unless explicitly authorized and insured.
  • 5.4. Smoking and carrying pets inside the vehicle is only allowed if agreed in advance and may lead to additional cleaning fees.
  • 5.5. The renter is responsible for any fines, penalties, parking tickets, or towing fees incurred during the rental period.

6. Fuel and Mileage

  • 6.1. Our standard fuel policy is “same-to-same” (return with the same fuel level as received), unless another policy is specified in the offer.
  • 6.2. Vehicles may include unlimited mileage or a specific mileage allowance. Any excess mileage may be charged at the rate stated in the rental agreement.

7. Pickup and Return

  • 7.1. Pickup and return locations typically include Seychelles International Airport (SEZ), hotels, and agreed addresses on Mahé, as specified in the booking.
  • 7.2. Vehicles must be returned at the agreed date, time, and place. Late returns may incur additional charges according to the supplier’s policy.
  • 7.3. The renter must return the vehicle in the same condition as received, subject to normal wear and tear.

8. Cancellations and Modifications

  • 8.1. Cancellation terms are indicated in each offer and may vary by season and supplier.
  • 8.2. Cancellations made within the free-cancellation period (if offered) are usually free of charge. Late cancellations or no-shows may be subject to a fee up to the full rental amount.
  • 8.3. Modifications (vehicle type, dates, extras, pickup/return time) are subject to availability and may affect the rental rate.

9. Responsibility and Limitations

  • 9.1. RentGo Seychelles is not liable for indirect losses, missed flights, or travel disruptions caused by accidents, delays, weather, or vehicle issues beyond our reasonable control.
  • 9.2. Roadside assistance is provided according to the conditions of the local rental partner. In case of accident or breakdown, contact the emergency number in your rental documents immediately.

10. Governing Law

These Terms are governed by the laws of the Republic of Seychelles. Any disputes shall be subject to the exclusive jurisdiction of the courts of Seychelles, unless mandatory law provides otherwise.

11. Contact

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

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